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Tech Support

Student Tech Support

All Grades Laptop Checkout

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Yakima School District Students who do not have a district assigned laptop: will be provided a laptop at their school during normal school hours. Parents need not be present for their child to receive a laptop. Please do not visit the buildings.

For parents of students attending remote learning who do not have a district assigned laptop, please call (509) 573-7120. 

Yakima School District Students who have graduated or do not plan to return next year: If you have yet to return your district laptop and/or hotspot, it must be returned along with the power adapter/charging cable. Please return your devices to your home school's office during school hours.

YSD Student Tech Support

Man sitting at tech support desk - Photo by CDC on Unsplash
Student account technical support:
(509) 573-7120 or

Live support available 7:30 am to 4:00 pm on school days. Those students attending summer school may also ask for assistance in their building during summer school classes.

To help us best serve you, please provide the following information in your message:

  • Full name of parent/guardian
  • Full name of the student
  • Student Skyward ID number
  • Computer service tag number (located on the bottom of laptops)

Password reset website (SSRPM) for MS & HS students:

Important Update 8/11/21: Verizon has issued a recall of all Ellipsis Jetpack Hotspots. Click here to view details