Password Management

This page provides information on how you to use Self-Service Password Reset (SSPM), Microsoft's self-service system to manage your YSD account password. The system can be used for simple password changes without enrolling (as long as the user knows the old password), and to reset a forgotten password if you enroll an additional Authentication Method.

Please note that these instructions apply for all ysd7.org users, staff and student.

If at any point you need any assistance call our help desk at 509-573-7091

Updating Your Password (if you currently know it)

How to Login (If Prompted)

Click this link

Enter your YSD email address used to log into the computer.

Enter your password.

If your password has already expired you will be prompted to change it right now. If not, continue down below.

After you update your password here. STOP you have successfully completed the password change.
Please remember to update or clear any old passwords that may have been saved by google.

If you are NOT prompted to change your password continue.

If you would like to not log in the next time from this computer you can choose to stay logged in (You will have to log in again if you clear your browser cache or your account password expires, or too much time has passed)

You will now be redirected to the Change password page. Please dropdown "Changing Your Password" below to continue.

Changing Your Password

NOTE: If you were prompted to change your password during the login before this page shows up you can STOP.
If you have not already changed your password at this point please continue.

At the password change screen verify the following.

Verify the Yakima School Logo and Name
Verify the name of the account that needs to be changed.
1. If the incorrect account is shown click on the name in the top right and sign out. You will then need to log in with the correct account to try again.
2. After logging in with a new account it may redirect you somewhere else. Click the link to get back to the change password option.

Enter a new password in the Create and Confirm boxes.
- The passwords must use the following complexity rules to successfully change.
Password Length: 8 characters or more
Cannot match a previous password
Password Complexity:
- Cannot include your name
- Must include 3 of the following
  - Uppercase Letter
  - Lowercase Letter
  - Number
  - Symbol

Clicking submit should redirect you to an account page. If the page refreshes instead and there's an error. Please try again correcting the error. If no error is listed. Try restarting the computer and logging in with the new password.

Clearing Passwords Saved in Google

When changing your password you will need to clear/update the old password saved in Google.

Click the 3 Dots by your profile picture in Chrome. Go to "Passwords and Autofill" > "Google Password Manager"

If you have any saved passwords for your account you will need to update or delete them.
Click on the record that has a saved password.

Choose to Edit the password to update to your new one. OR Delete it so it won't autofill the old password.

If you would rather just clear and delete ALL saved passwords.
- Go to the 3 dots. Click "Clear Browsing Data" Click "Advanced"
- Change Time Range to "All Time"
- Check "Passwords and other sign in data"
- Clear Data

Updating your Password from the YSD Agent app

Tech Services has deployed a new YSD software suite to District owned devices, which includes a new password expiration popup.

The popup will simplify the process of updating your district account password.

When you log into your computer, if your password is close to expiring, you will receive a warning message similar to the one shown below. You can open the "YSD Change Password" application by clicking the first link listed. If you want to use Microsoft's change password page, you can use the "Ctrl+Alt+Del" method. There is also a link to password.ysd7.org (this page).

Upon clicking to open the "YSD Change Password" app, or if your password has already expired, you'll see something similar to below. It will automatically fill in your email address, and provide you with specifics about when your password will expire (or did expire), as well as what the password requirements are that are specific to your account. After you fill out your current and new password, you can click submit and your password will be updated.

You can also manually run the "YSD Change Password" app, which you can find in the Start Menu. Please note, manually running the application will leave the email address field blank, and the password requirements will be generic. This method of running the application manually can be used to help change someone else's district account password by entering their ysd7.org email address and current password.

Lastly the application will also help notify you if your computer needs to be rebooted. If you receive this prompt, it is recommended that you reboot your machine at your earliest convenience, or by end of day. This will help keep your computer running smoothly.

Forgotten Passwords

Note:

Note:

This process can only be done if you have previously set up an MFA option on your account. (See Microsoft Account MFA Setup Guide below) If you did not set this up previously and do not know your password you will need to contact YSD Tech Helpdesk at 509-573-7091 for assistance.

After entering your email from a login online. Choose the "Forgot my password" option.

You will get to a new page requiring you to enter a captcha code before continuing. Then Click Next.

Choose the "I forgot my password" option and click Next.

You will have different options based on the Authentication method you set up. (If you have not set up any Authentication method previously any options available will not work. You will need to contact YSD Helpdesk at 509-573-7091 for assistance)

After successfully using the authentication. Create a new password to use going forward. Click Finish.

MFA (Multi-Factor Authentication)

Microsoft Account
- Adding MFA for your Microsoft Account allows you to use the "Forgot my password" option to reset your password without needing to contact the YSD Tech Helpdesk.
Google Account
- Adding MFA for your Google Account will help prevent malicious actors from compromising your account keeping your email and google documents secure.

Microsoft Account MFA Setup Guide
Google Account MFA Setup Guide

Microsoft Account MFA Setup Guide

Follow this link and Login to setup an authentication method allowing you to use the "Forgot my password" feature.

Click "Add sign-in Method" to add a new authentication. (You can also view and remove authentication methods you previously set up)

There are multiple methods you can use for authentication.

We recommend setting up the following:

Authenticator App
- If you don't want to use Microsoft's Authenticator App you can choose "I want to use a different authenticator app" WARNING! if you use the same authenticator for your YSD account for both Microsoft AND Google MFA it may cause issues when trying to enter the code.
- From here it will guide you through setting up Authentication. This usually requires scanning a QR code from the app on a cell phone.
Phone
- Enter a phone number and select to receive a code via Text or Call
Email
- Enter a NON YSD email address to receive an authentication code. Trying to use a YSD email will give the following error.

Once saved you will see the new authentication method appear in the list.